Shop policies
Personalized and custom items are made specifically for each customer. Please allow 2–3 weeks for your order to be completed before shipping or local pickup. Turnaround time may vary depending on order volume, item availability, and design complexity. If you need your order by a specific date, please contact Charmed Goods before placing your order so we can confirm whether the requested date can be accommodated. Please carefully review all personalization details before submitting your order. Because personalized items are made specifically for you, they may not be eligible for return or exchange. If there is an issue with your order, please contact Charmed Goods as soon as possible so we can make it right.
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