Shop policies
Each item is made to order for you, so custom pieces can't be returned or exchanged. If something arrives wrong or damaged, please send me a message and I'll do my best to make it right. Current turn around time is two weeks from the order date, not including shipping.
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Use the tracking link from your confirmation to see where your piece is.
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Ask right here and Craft Embroidery Co. gets back to you by email.