Shop policies
Every piece is made to order. Because each item is customized for you, custom pieces aren't returnable. If something isn't right when it arrives, reach out and we will work with you to make it right.
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Use the tracking link from your confirmation to see where your piece is.
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Leave your email and Oak Lane Embroidery will let you know when there's a new piece. A couple a month at most, never more. No account needed. You can unsubscribe from any email.