Shop policies
Pricing is based on stitch count, with base pricing covering a set number of stitches and a per-1,000-stitch rate beyond that. Extra fees apply for sleeve designs, applique, puff embroidery on hats, and logo digitization. Custom ordered items cannot be returned or refunded.
Already ordered?
Use the tracking link from your confirmation to see where your piece is.
Have a question?
Ask right here and Primitive Threads Embroidery gets back to you by email.
New pieces, straight to your inbox
Leave your email and Primitive Threads Embroidery will let you know when there's a new piece. A couple a month at most, never more. No account needed, and you can unsubscribe from any email.