Embroidery order management software
Embroidery order management software tracks every custom order from the first message to the finished piece: the customer, the personalization details, the price, the payment, the approval, and the due date, in one place instead of scattered across Facebook threads and a notebook. Most of the products in this category are built for commercial shops with staff and start at $109 a month. Broidry is built for the solo machine embroidery shop those products skip: it starts free, and the first paid plan is $19 a month.
Orders arrive through Etsy, Facebook, text messages, email, and marketplace chats. Order management software puts all of them on one list with a customer, a price, a status, and a due date, so nothing lives only in a message thread.
The spelling of a name, the thread color, the placement, and the size the customer asked for. The software records what was agreed and, in Broidry's case, has the customer approve a preview before anything is stitched.
Who has paid, who owes a deposit, and what is due Friday. Orders reach the stitching queue when they are paid on the terms you set, and the queue is sorted by ship date.
If you take a handful of orders a month from people you know, a notebook or a spreadsheet is enough, and this software would be overhead. The shops that need it share a pattern: personalized work, orders arriving through more than one channel, and enough volume that details start slipping. The tell is usually a specific bad week. A name stitched from an unconfirmed spelling, an order found in a message thread two days after its event, or an hour spent hunting for what you charged someone last year. Order management software exists to make those weeks stop happening.
Prices were read from each vendor's own pricing page in July 2026. Where a vendor publishes nothing, this page says so rather than repeating third-party figures. The honest summary: almost everything here is priced for a shop with payroll.
Built for print shops with staff. Lite is $109 a month and includes two user seats as its minimum, with a cap of 20 quotes or invoices a month combined. Standard is $244 a month with five seats and no cap. There is a 7-day trial and no free plan. If several people work in your shop and printing is part of the business, it is a well-regarded product. The full comparison is on the Printavo alternative page.
A storefront platform with decoration management attached, built for print shops from small startups to multi-location operations. Standard is $239 a month, Premium $339, and Enterprise $439, with 3, 5, and 25 staff accounts bundled. Every plan also carries a one-time license fee on top of the monthly price, and the amount is not published on their pricing page. There is no trial, just a 14-day grace period with no refunds.
ShopWorks publishes no pricing, seat counts, or trial terms anywhere on their site, so there is nothing we can state about cost. They describe OnSite as fitting shops doing $100,000 to $50 million a year, which tells you exactly who it is for.
A screen printing product with the one genuinely free plan in the category: 20 orders a month, single user. Paid plans are sold by seat, from $77 a month for one user. If free is the requirement and 20 orders a month covers you, it belongs on your list, with the caveat that the workflow and vocabulary are built around screen printing.
Craftybase renamed itself Stocksmith. It is an inventory and cost-of-goods tool for makers working from raw materials, not an order-management tool, and plans start at $49 a month. It solves a different problem, and some shops run it alongside their order management.
Deeper comparisons: Printavo alternative, DecoNetwork alternative, Craftybase alternative, and Broidry versus spreadsheets.
The pricing above is the whole story of this category: the entry points are $109, $239, and an unpublished number, with seats bundled in twos, threes, and fives. Those are products designed for businesses with payroll, and there is nothing wrong with that. It does mean a person running one machine at home has almost nothing built for her at a price that matches what the work brings in. Broidry is that product. The Free plan is $0 a month with the core features included, and Maker is $19 a month. It is built for one person, or two on the Shop plan, and it does not try to be a shop-floor system for a staffed business.
Each of these maps to something that goes wrong in a real shop. If none of them sounds familiar, you probably do not need this software yet.
Etsy, Facebook, text, email, and your own Broidry shop page land on one list. Order CSV files from seven selling platforms import directly, so your history comes with you.
Broidry draws a preview on your real garment color in your real threads. The customer confirms the spelling and approves the mockup, and that approval is stored on the order. A remake because of a spelling nobody confirmed is the most expensive mistake in personalized work.
Your stitch files, thread colors by number, and fonts live in one searchable library, and each finished order records which of them it used. When a customer asks for the same sweatshirt as last year, you open the old order and read the numbers off it.
An order reaches the stitching queue when it is paid on the terms you set, in full or with a deposit. Card payments through Broidry mark themselves paid, and Venmo, cash, and check payments are recorded on the order.
Every paid order carries an estimated stitching time, and the piece due soonest sits on top of the queue. Orders that look like they will miss their date at your current pace get flagged before the date arrives.
Quotes turn into orders without retyping, and every past order keeps its price. What you charged her last time is a lookup, not a guess.
Software that tracks every custom embroidery order from the first message to the finished piece: the customer, the item, the personalization details, the price, the payment, the approval, and the due date, all in one place instead of scattered across message threads and a notebook. The alternative most shops start with is a spreadsheet, which works at low volume and starts breaking when the same information has to live in several places at once.
From each vendor's own pricing page in July 2026: Broidry has a free plan and paid plans at $19, $39, and $79 a month. Teesom has a free plan capped at 20 orders a month, with paid plans from $77. Stocksmith, formerly Craftybase, starts at $49 a month, though it is an inventory tool rather than order management. Printavo starts at $109 a month. DecoNetwork starts at $239 a month plus a one-time license fee whose amount is not published. ShopWorks does not publish pricing.
At a few orders a month, a spreadsheet is genuinely fine, and plenty of profitable shops run on one. The breaking point is specific: when what the customer approved, what thread went on the piece, what is due Friday, and what you charged last time all have to stay in sync by hand, things start slipping. We wrote out exactly where that happens in the Broidry versus spreadsheets comparison.
Personalization. A machine embroidery order carries a spelling, a font, thread colors by number, a placement, and a stitch file, and getting any of them wrong means a remake on a blank you already paid for. General project tools and generic order trackers have no place to put those details or any way to get the customer to confirm them. That is the embroidery-specific work this category exists for.
The Free plan is $0 a month with the core features, a 2% fee on payments taken through Broidry, and 15 orders a month that were paid outside it. Maker is $19 a month, drops the fee to 1.5%, and lifts the order cap. Shop is $39 a month with a second seat and marketing tools. Atelier is $79 a month for shops running more than one machine. There is no contract and no cancellation fee.
Yes. Broidry recognizes the official CSV exports from seven selling platforms on its own, and for any other CSV it asks which column holds the customer, the item, the price, and the date, then shows you exactly what will land before anything is added. Past orders come in as history, so your customer list is not starting from zero.
Broidry is order-management software for machine embroidery shops. Your designs, threads, and fonts live in one searchable library. Orders from Etsy, Facebook, text, and email land on one list with a price and a due date, and the customer approves the piece before you stitch it. The Free plan is $0 a month, there's no credit card to start, and there's no contract.