Help & tutorials

How to run your shop on Broidry

Short, plain-language guides. Each one tells you what a feature does, how to use it, and what your customer sees on their side. Start at the top if you are new.

Getting started

Open your shop and take your first order

From a brand-new account to a shop page you can share, in about fifteen minutes.

5 minute read

A tour of your dashboard, tab by tab

What every tab in the sidebar holds, in one plain paragraph each.

4 minute read

Orders and customers

An order's life, from New to Done

What each order status means, and what Broidry does for you at every step.

5 minute read

Turn a pasted message into an order

Paste a Facebook or Instagram conversation and Broidry builds the order, flagging whatever the customer forgot to say.

3 minute read

Quotes, payments, and your rate card

Price every order the same way, send a one-tap accept link, and track the money on the order.

4 minute read

What your customers see

The customer's whole journey, so you can answer their questions before they ask.

4 minute read

Mockups and photos

The Mockup Studio, start to finish

Show your customer their exact piece, in real stitches and real inches, before you thread the machine.

7 minute read

Make a mockup photo-real

One click turns the stitch preview into a photograph-quality picture, with a review step that keeps it honest.

3 minute read

Listing photos from one phone picture

Take one honest photo of the finished piece and get listing-ready photos back, same item, better light.

3 minute read

Photograph your blanks so mockups look right

Five habits that make every mockup on that blank look straight, true to size, and easy to read.

2 minute read

Your shop page

Set up your shop page

The four Storefront tabs, what each one controls, and the fastest path to a page that looks like you.

4 minute read

Fonts and your thread drawer

Where the fonts come from, how the thread drawer works, and how both flow into orders and mockups.

3 minute read

Production, pricing, and money

Production: what goes on the machine next

Your make list sorted by ship date, with honest answers to can-you-do-it-by-Friday.

3 minute read

Plans, fees, and the AI photo allowance

What free really includes, what the paid plans change, and where every number lives.

3 minute read

Still stuck?

If you run a shop on Broidry, the Help and feedback page inside your dashboard sends your question straight to the people who build Broidry, and we read every message. If you are a customer of a Broidry shop, the fastest answer comes from the shop itself: use the ask box on their shop page, or reply from your order link.

Ask us from your dashboard