Orders and customers
Drops: a themed collection with one deadline
4 minute read
A drop is a themed release: a fall line, a holiday collection, a school-spirit run. It holds several products under one shared closing date, and it shows publicly on your shop page. That makes it different from a group order, which is one product you hand to one organizer — a drop is for everyone, and it can hold your whole seasonal line.
The point of the deadline is your sanity. Every product in the drop closes on the same day, so instead of taking one-off orders all season, you collect them until the close date and then make the whole batch in one efficient run.
Create one
- 1Open Drops in your dashboard and find the New drop form.
- 2Give it a title, a theme description in your own words, and a close date. Every product you add shares that deadline — change it later and all the products move with it.
- 3Tap Create drop, then add products to it. Each product comes from your existing shop products, with a per-person price you set for the drop. Drag products to reorder how buyers see them.

Presale pricing, if you want it
A drop can carry a presale discount — a percent or a dollar amount off — as a thank-you for ordering early and waiting for the batch. Set it on the drop's Presale pricing panel. Saving the discount does not touch your prices until you apply it; applying it re-prices every product in the drop in one step.
Set it live and share it
A drop starts as a draft so you can build it in peace. Set it live when it is ready, and two things must be true first: card payments are set up, because every drop order is paid by card on the spot, and the drop has at least one product, so buyers never land on an empty page.
Then share the drop's own link. Buyers browse the collection, personalize as many pieces as they want, and pay for all of them at once in one cart — one checkout, even across several products.
When it closes
On the close date the drop stops taking orders on its own. Open its production sheet and everything paid is batched for stitching, the same way a group order batches — by garment, then color, then size, with each buyer's name and wording on its line.
If you remove a product that someone already ordered through, the orders are never lost: that product stays behind as its own group order so the paid buyers keep their spots.