The Mockup Studio
Type their words, pick the garment and the thread, and send them a picture of what they are getting. They check the spelling, tap approve, and the approval saves onto the order.
Free until your first sale. No credit card.

Pick a garment, type the name, choose the thread. The lettering comes from the font files your machine runs.
One link, by text, DM, or email. Your customer opens it on their phone.
The wording, the colors, and the size lock onto the order.

The studio itself: the garment on the left with the hoop drawn over the design and its size in inches on the label, and your garments, wording, fonts, and thread colors down the right.
Your customer reads the name and taps approve. That approval saves with the order, so if the spelling was wrong, it was wrong on their screen too.
The design shows at true size in inches on the garment. Drag the hoop where you would actually hoop it, and the studio tells you if the design won't fit.
Text it, DM it, email it. Your customer opens it on their phone and taps one button. No account, no app, nothing to download.
Upload the embroidery fonts you own, pick from the thread colors you stock, and mock up on photos of your own blanks. You start with 11 garments already loaded, so you can send a mockup the day you sign up.

Pull the letter spacing in until a script flows the way it should. Move any single letter on its own. Curve the baseline, add a second line, and center the design on the chest.
Lettering is drawn from the same letter files your machine runs. Logos and designs from your library appear as their photos, placed and sized on the garment you picked. Your quote comes from those same numbers: true inches and a stitch-count estimate.

Put two versions of the design in one link and let your customer pick the one they want.
Print a true-size sheet and lay it on the garment, so you both see how big the design stitches before you start.
The studio warns you if the design is too big for the hoop you picked, and if the thread color sits so close to the fabric color that the stitching would barely show.
A name on the chest, a date on the sleeve, a line on the back, each with its own font and thread color, in one mockup.
Multi-color fonts keep their own colors, and you can change any single letter to a different thread.
When you resend, the earlier approval clears. The only approval on record is for the version your customer actually saw.
No login, no app, no attachment to download. Their design on the garment, in the thread colors you picked, with the wording spelled out underneath and one approve button.
When they tap it, the approval saves onto the order with the date and their name on it. If you change the design and send it again, that approval clears, so there is never a signature sitting under a design nobody saw.

Yes. Upload the letter files you already own and the studio stitches with those. You can upload a zip folder with the whole font in it, or the individual letter files on their own.
Broidry can't read a .bx file, and it doesn't need to. Almost every font you buy comes with a folder of PES files too, one for each letter. Upload that folder and you're set.
No. Your shop comes with 11 garments already in it, so you can build a mockup the day you sign up. Add photos of the blanks you really stock whenever you're ready, and mark on each one where you stitch.
No. They tap the link, look at the picture, and tap approve. There's nothing to sign up for and nothing to install.
Change the mockup and send it again. The old approval goes away the moment you resend, so the only approval on file is for the version they really saw.
The letters are drawn from the same stitch files your machine sews, at their true size in inches on the garment. The price estimate uses those same measurements.